How to be A Communication specialist

To be a leader, first I have to know the people I want to lead. Do not objectify the people. The best example can be how far we are from our colleagues. I must humanize them, their presence in my life.   Whom I care most? – The person I like. There are some principles that can help me to influence others. Principle of liking. I have to do something that makes people like me. Love is not enough, essential is “liking”.  Principle of likeness, which is “similarity”. People loves themselves and others who are like them.  Principle of reciprocity. I can pay it back or I can pay it forward. People like to give back. It is in human nature. So if I pay first, human beings feel obligated to give/pay back. Giving is the best communication.  Business presentation is a technical skill. The most critical business communication skill, very rare though. It is far more significant than letters, emails, phone calls or any other forms of business communicatio...

It is often “how you looked” when you said it, not what you actually said matters. Conditions of presentablity are – ·          Dress well ·          Smell good ·          Look clean o    Shave always o    Comb Always o    Clean your shoes please I need to start your morning fresh. Every time I go outside, I must follow these rules. I need to look like a CEO. Mindset is the key. God sends food to office. I go office to collect that. It’s a holy place and I am lucky to have a place to go at morning. So must maintain the attire. Persuasive power is permanent. Relationship rules are same for every cases, no matter for wife, girlfriend, colleagues or customers. Because, they the fundamental point is human mind. 2300 years old wisdom from Aristotle mentions the three points for persuasion – Logos (“You” attitude), Ethos (...

Do not preach, only suggest. Little extras like giving more than the minimum information requested, making helpful suggestions create a goodwill with audience. Compassion, positivity, no ego and care for everyone – can create such a relationship with receiver that always gives communicator the leading position. Invite further queries, encourage them to contact you. A ‘No’ hurts the relationship. Keep the compassion. My core job is to assist, to solve the problem. We exist to make things happen. But sometimes a ‘No’ can’t be avoided. Bad news and message usually in Indirect order. Explanations first, always. Bad news received more positively when followed by explanations. Also a very human reason behind it is he or she will think next step as soon as they hear ‘no’. The proper way of saying No is – B.I.L.L, Big Idea Little Letter. This structure is like below- PERT – Pleasant, equivocal, relevant, Transitional. The opening is the Cushion Statement. The second part mus...

The most important word in entire world is – “Me”. For any effective message the first criteria is to ensure, ‘what will I give to receiver?’ Look at things from the audience’s point of view. Emphasis on what the audience wants to know. Repeating the audiences’ interest is another technique to keep them attracted into the message. And make the audience feel important. This mindset is named as the ‘You attitude’. Problem is, I always think about myself only. But for effective communication I have to think about others. I have to respect people. The process of communication begins with planning. I have to determine the object and predict my reader’s reaction. If positive and natural news then I have use direct sentences or else I should use indirect ones. To improve effective message, first I have to ensure if improvement is really needed or not. B.I.F – Big Idea first, is the basic structure for writing good news and routine message. Opening: Give the news first....

Managers don’t get salary, they ‘earn’ money. It is my money, I earn for entrepreneur. I share big part of my profit with them because they took bigger risks with investments. This is the new generation mindset for managers that develops ownership towards company. This leads to effective business communication. Save the reader’s time. Write organized, short paragraph and list options/opportunities.  Criteria of effective message are – 100% clarity Short and precise All the reader’s questions are answered The facts and information are accurate Free from sentence level errors Do not waste reader’s time with unnecessary notations. Be optimistic and avoid negative terms.   Own your work. Anticipate the problem. Read between the lines. Focus the problem you are trying to solve. Another feature to get success in this regard is to develop warmth and goodwill with audience. This means building relationship with good intentions. So, courte...

Once again you have to remember, you communicate because you "want" something.  This want can be - selling,  someone's companionship, relationship or anything. And your failing of communication means you don't get what you want.  To improve poor communication skill, first you have to learn what are the barriers and how to overcome those. Using familiar, short and simple sentences can really make a big difference regarding various forms of messages. I must ensure if receiver knows the technical language, acronyms and Jargons that I use in message. Better to avoid them. I should use short and simple paragraphs, list multiple items and never use negative words. Word is everything and very sensitive. Job focus and common sense are the keys for successful communication. Simplify, do not summarize and do not cut content. Just be precise. Many of managers are acting without thinking. The thing is – “Common Sense”. They are not focused on job, rather...